Contact Us for Stylish & Sustainable Women's Fashion in the UK
At Lorena Clothing, we are passionate about providing stylish and sustainable women’s fashion across the UK. Our collection includes a wide variety of dresses, tops, playsuits, trousers, and more, all crafted from eco-friendly materials. We value our customers and are here to assist with any queries or feedback you may have. Whether you need help with an order or want to know more about our products, we’re always ready to help. Contact us today to experience our exceptional customer service.
Returns
What is our returns policy?
We can take back items which are faulty or if an incorrect item is delivered, free of charge.
Items returned for any other reason will incur a postage fee.
All goods to be returned in original packaging in a unworn condition.
All Products are quality controlled checked before dispatch.
All returns are quality controlled checked against our dispatch notes, provided it meets the above conditions a refund will be issued.
We offer a 28 day return policy refunded to the card which the goods were originally purchased on.
Please Notify us via email within 3 working days for return instructions.
What should I do if I receive a faulty or an incorrect item?
We are sorry to hear that you have received an incorrect or faulty item! Please contact our team at info@lorenaclothing.co.uk within 3 days of receiving your item stating your order number and items that are incorrect/faulty and we will look into this for you.
Phone & E-mail
01502 389 332
Hours For Tel Enquiries
Mon-Sat 8.00 am 18.00 pm
Sun-10.00 am 14.00pm
Shop Online 24/7
Email Enquiries will be answered during
the above hours and as promptly as possible.
